Personal Medical Alarm 4G with GPS positioning

Description

What is this product?

The Safe-Life 4G GPS Pendant Alarm is a mobile personal medical alarm that sends SMS alerts, GPS locations and hands-free phone calls when help is needed.
It operates on the Telstra 4G network and includes GPS, Wi-Fi and Bluetooth positioning for accurate indoor and outdoor locating.
Safe-Life programs the pendant for you, activates the SIM for retail customers, and delivers the device ready to turn on and use.

Please scroll down for further information and a demonstrational video.

How does this product work?

1. The user presses the SOS button or the device detects a fall.
2. An SMS alert with a Google Maps location link is sent to up to 10 contacts.
3. The pendant calls each contact in sequence until someone answers.
4. Calls auto-answer in speakerphone mode for hands-free communication.
5. Optional GEO fencing, inactivity alerts and app-based tracking provide additional monitoring.

Who is this product for?

• Seniors who want a reliable emergency alarm with GPS
• People living alone who need quick access to help
• Carers supporting someone with dementia or wandering risk
• Lone workers needing a simple, self-monitored duress alarm
• People at increased risk of falls or medical events
• Families wanting notifications without monthly monitoring fees

What’s included in the box?

• Safe-Life 4G GPS Pendant Alarm
• Bluetooth smart docking station and charger
• Telstra-managed SIM card (retail customers)
• Belt clip
• Lanyard
• Key chain attachment
• Quick start guide
• Product manual
• Small screwdriver

Important information for pacemaker users

Consult your doctor before using this or any mobile device near a pacemaker.
More information is available
here.

Features that support carers and people with higher needs

Locating:
If location is needed, text “LOC” and the pendant replies with a Google Maps link.
You can also locate the device via the optional mobile app.

GEO Fencing:
Set one or more safe zones.
When the pendant leaves the boundary, carers automatically receive an SMS alert.

Falls Detection:
When enabled, fall detection sends an SMS notification to all programmed contacts.
For more options, see our falls detection device guide.

Inactivity Monitoring:
If no movement is detected for a set period, the device triggers an alert unless it is sitting in the charging dock.

SIM Card and Programming

When we receive your purchase, we contact you to confirm programming requirements and obtain authority to activate your SIM card.
Your pendant arrives fully programmed with an active Telstra-managed SIM (retail customers) containing $66 credit on a 365-day plan.
Unlimited emergency SMS and voice apply under the acceptable use policy.

After the first year, we remind you to top up for another 365 days. The annual cost is currently $66*.

You may also supply your own SIM card; contact us to discuss pricing without the Telstra-managed SIM.

*Subject to change.

Smart Docking Station

The bedside docking station charges the pendant and announces “Your alarm is charging” when placed correctly.
The dock can also store a fixed location, which is used when an alarm is triggered at home.
This is especially helpful for apartment buildings where satellite GPS is less accurate indoors.

Lone Worker and OH&S Applications

This pendant is suitable for lone workers who require a simple, self-monitored duress option. More information is available via our dedicated OH&S version of this device.

Other features

• Operates on the Telstra 4G network
• GPS with Wi-Fi and Bluetooth assisted location
• Indoor locating via Bluetooth docking hub
• Falls detection
• Waterproof to IP67
• No monitoring fees for self-monitoring
• Optional professional monitoring available
• Alarm and low battery voice announcements
• Programmable with up to 10 emergency contacts
• Hands-free two-way voice communication
• Personalised outgoing emergency SMS
• No-movement alarm
• Optional alarm clock function
• Easy to re-program
• Friendly support from the Safe-Life team
• Belt clip included

Specifications

• Battery life: approx. 2–3 days (varies with live tracking)
• Rechargeable battery with low-battery SMS alerts
• Dimension: 61mm x 44mm x 16mm
• Weight: 53g
• Waterproof to IP67
• 1-year warranty
• 4G Network: Telstra coverage map

Technical Summary

Related products and solutions

• Looking for a wrist-based solution?
  See the Falls Detection Watch Medical Alert.
• Prefer an at-home nurse-call style alert instead of a mobile pendant?
  Browse our home care kits.
• For workers needing robust duress protection, read about our duress alarms.
• If falls are your primary concern, our falls prevention range offers sensor mats, PIR beams and bed exit monitoring.

Frequently Asked Questions

How does the SOS function work?

When the SOS button is pressed, the pendant sends SMS alerts with a GPS link
and then automatically calls contacts in order until someone answers.

Does the pendant detect falls automatically?

Yes. When fall detection is enabled, the device sends an SMS alert to all programmed contacts after detecting a fall.

Can the pendant be used indoors and outdoors?

Yes. It uses GPS outdoors and Wi-Fi/Bluetooth assistance indoors for improved location accuracy.

Is the device waterproof?

The pendant is rated to IP67, suitable for daily activities including showering.

Do I need an app to receive alerts?

No. Alerts are sent by SMS and phone call. The app is optional for tracking or configuration.

Can I set up GEO fencing?

Yes. GEO fences can be configured so carers receive an SMS if the user leaves a predefined safe zone.

How long does the battery last?

Typical runtime is 2–3 days depending on usage and tracking frequency.

Is it suitable for lone workers?

Yes. The device supports SOS alerts, fall detection and hands-free calling, making it suitable as a personal duress alarm.