About Us

Safe Life is the ‘Home Care’ division of Smart-Caller Pty Ltd, a proudly Australian owned and operated company established in 1980. Smart-Caller designs and manufactures products and systems for the Australian and New Zealand aged and health care markets and has a cumulative customer base in excess of 2,000 clients. From full nurse call systems to nurse call accessories, we help Aged Care facilities with all their requirements.

Paul Long is the CEO and Founder of Smart-Caller. He is ably assisted by his son Tim (General Manager) and he is still active as the organizations leader, working closely with his management, sales and technical staff to ensure Smart-Caller remains the innovator and leader in emergency communication products and services. He is also a member of the Australian Standard’s TE/16 Committee responsible for creating and maintaining the AS3811 and AS4607 Aged care Nurse-Call and Emergency-Call Standards. He also represents his company’s membership of PERSA (Personal Emergency Response Service Association).

Safe-Life supplies assistive care devices which are vital for providing modern caring techniques in today’s aged care facilities and care in the home. We offer products from the best manufacturers along side products from our own “Safe Life” brand. Many of the products we offer are designed and manufactured here in Australia and will interface with all brands of nurse call systems.

We strive to have a monitoring or help product to assist with all circumstances. We encourage anyone to contact us if they have a unique situation that they cannot find a solution for. If we can’t modify a product we already have available we’ll try to find a solution for you.

To find out more about Smart-Caller please go to our website www.smartcaller.com.au