Safe-Life’s Price Match Guarantee ensures Australians always get the best deal on identical assistive care products—without sacrificing quality or service.
If you find the same product cheaper elsewhere, we’ll match the price so you can shop with confidence.
What is Safe-Life’s Price Match Guarantee?
It’s our commitment to fairness and value. When a customer finds an identical product sold by another Australian retailer at a lower price, Safe-Life will match that price once verified.
Which products are eligible?
The guarantee applies to:
- Identical products currently stocked and sold by Safe-Life
- Items that are in stock and available for immediate purchase from the competing retailer
- Retailers based in Australia and advertising genuine prices (excluding private sales, auctions, or clearance events)
How do I request a price match?
- Note the competitor’s advertised product and price.
- Contact Safe-Life by phone or email before completing your purchase.
- Provide a screenshot or link confirming the lower price and stock availability.
- Once verified, we’ll adjust your order to match.
Are there any exclusions?
Yes. Safe-Life may decline a price match where:
- The competitor’s price results from clearance, liquidation, or limited-time promotions
- The product differs in brand, model, or warranty terms
- The item is unavailable for immediate delivery
Our goal is to maintain competitive pricing while ensuring genuine, like-for-like comparisons.
Why choose Safe-Life?
- Trusted Australian supplier of falls prevention and assistive care technology
- Products compliant with Australian standards and NDIS registered
- Expert support from our Melbourne-based team
- Over 30 years of experience supporting carers, aged care, and home users
Frequently Asked Questions
Does the price match apply after I’ve purchased?
If you contact us within 7 days of purchase and the same product is advertised for less elsewhere, we’ll refund the difference.
Do I need to include shipping costs in the comparison?
Yes. We compare the total delivered price to ensure fairness.
Does this apply to online-only retailers?
Yes, as long as they are Australian-based businesses supplying identical stock.
Safe-Life continues to offer trusted care technology at fair prices across Australia.
For more information, call 03 9588 0392 or email ua.moc.efilefas@selas.
